store policy

customer care

Here at MYLOVELYROOTS, we strive to provide our customers with nothing but the best virgin human hair and textures. We will like to provide our customers a stress-free experience when purchasing from our store. Feedback from our customers allows us to continue to provide the best service and products. 

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Please connect with us as share your experience with shopping with us at: 

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wecare@mylovelyroots.com

IG: @mylovelyroots

YouTube: MYLOVELYROOTS

Our online hair boutique provides premade custom wigs and top quality hair extensions in numerous hair textures, lengths, styles, and hair origins.

privacy & safety

INFORMATION

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from mylovelyroots.com (the “Site”).

Personal Information

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHARGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our terms of use or if you have any questions, please e‑mail us at wecare@mylovelyroots.com.