shipping & returns

shipping policy

Orders will be delivered by USPS Priority Mail with tracking. Delivery time frame of your orders after being completely processed is 1 to 3 business days (USA Domestic) and 6 to 10 days (International). 

return & exchange policy

MYLOVELYROOTS strives to provide our customers with nothing but the best! Due to the unique natural of our products, we cannot process returns and/or exchanges. If you are unsatisfied with your order once received, please contact us as soon as possible and we will do our best to address the issue but returns and exchanges are not accepted. 

Refunds

Due to the unique natural of our products, we cannot process refunds. Products cannot be return like custom made products (such as special orders or personalized items) and personal care goods (such as beauty products). Please get in touch with us if you have any questions or concerns about your specific items and we will do our best address the concern but all sales are final. 

CANCELLATIONS - No Questions Asked

If you need to cancel an order for any reason within 24 hours of the original order date & time, please login into your account or contact us and we will cancel the order. All orders after the 24HR grace period will be subject to a 25% restocking fee. 

 

Please contact us with any questions or concerns before your purchase at wecare@mylovelyroots.com. We will love to assist you in any way possible.